Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and other details you provide through our contact forms or during service engagements.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
• Cookies & Tracking: We use cookies and similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to inquiries and communicate with you
• Send project updates and relevant business information
• Analyze website usage and improve our online presence
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., hosting, analytics, CRM tools), provided they agree to keep your information confidential.

SMS/Text Messaging Data: Phone numbers collected for the purpose of sending SMS/text communications are used solely to deliver the messages described in these policies. We do not share or sell mobile phone numbers or opt-in consent data with third parties or affiliates for their own marketing or promotional purposes. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP.

4. SMS / Text Messaging Program

When you opt in to our SMS program, you consent to receive customer care and support text messages from Vaughn Labs LLC. You may opt in through a web form on our website, during checkout or at the time of purchase, by texting a keyword to our number, or verbally and in person. Messages may include account management updates, order and purchase confirmations, responses to support requests, and answers to your inquiries. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at jon@vaughnlabs.io, jon@tier5.us, or (409) 257-3784. See our SMS Terms for full program details.

We retain SMS consent records (including the date, time, and method of your opt-in) for compliance purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (e.g., chat widgets, analytics tools). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Your Rights

You may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Vaughn Labs LLC
240 Manor Ave, Beaumont, TX 77706
Email: jon@vaughnlabs.io, jon@tier5.us
Phone: (409) 257-3784